Features
Simma contains all the features you need to run your business, including…
Customer Management
A Customer Relationship Management (CRM) system is crucial for businesses, significantly impacting growth, efficiency, and customer satisfaction.
Contact Management
Centralise all contact info; streamline communication and outreach.
Lead Management
Track and cultivate potential customers efficiently and effectively.
Document Management
Securely store, organize, and access documents in one place.
Customer Portal
Offer customers self-service options and access to information.
Web Phone & Voicemail
Make and receive calls anywhere via internet connectivity.
Mobile Access
Access CRM features on-the-go with a mobile application.
Email & Domain
Professional email services integrated with your business domain.
Messaging
Instantly connect with contacts through integrated messaging.
Sales & Appointments
Manage all of your sales process and customer appointments directly through your Simma website and Simma operating system.
Appointment & Class Bookings
Let customers book only what’s available.
Quotations: Requests & Approvals
Quick quotation requests, generation and approval.
Invoicing
Generate invoices based on your customers actions.
Payments
Handle invoice and subscription payments on the platform.
Subscriptions & Billing
SaaSify your business with our subscription tools.
Sales Process
Set you sales process and automate steps.
Sales Todo Lists
Each team member gets their next actions.
Reporting
Simplified reporting on your sales growth.
Website & eCommerce
Start with one of our amazing customisable templated websites to quickly establish a robust online presence.
Templated to your markets
Start with our market-templated website tools.
Many Sites with building blocks
Build many sites with our modular building blocks.
Everything's integrated
Streamline your business as it’s all included.
Site Sections
Toggle on News, Careers, and Support sections on all of your sites.
Product Creation
Streamlined product creation and management.
Online Sales
eCommerce platform with fast, secure checkout.
Shipping & C&C
Shipping management and Click-and-collect options.
Returns Management
Simplify returns with efficient processing.
Marketing & Support
Tools to send information to your customers and tools to support them when they have questions.
Content Creation
News, whitepapers, images, videos—all in one place.
AI Content Creation
Need help creating content, ask Simma AI to help.
Scheduling
Schedule your social media, emails or messages.
Social Media
Create content for and distribute to Social Media.
Email Marketing
Create and schedule email newsletters and drip email marketing campaigns.
Messaging
Create marketing or offer messages to send via SMS or WhatsApp.
Support Tickets & Site
Process to Manage customer support and create a support FAQs page.
Chatbot to Livechat
Simma AI Chatbot can answer your customers most urgent questions.
HR & Team Management
Manage your team with must-have tools built into Simma.
Manage Team
Manage team performance, review, set objectives, and key results.
Team Login
Employees have their own login to manage their employment.
HR Documents
All company and (signed) employee documents in one place.
Holidays & Sickness
Track and manage employees holidays and sickness.
Team Rota
Create the team Rota and manage who is working when.
Payroll
Create and export Payroll figures in a flash.
Training - LMS
Keep your team compliant and up to speed with integrated training.
Recruitment
Simple to add jobs to your website and tools to manage applications.
Business Management
Tools to centralise and manage and grow all aspects of your business and business assets.
Franchise
Things going well? Start franchising with centralised control.
Uniform
Ensure brand consistency with standardised employee attire.
Expenses
Track and manage business spending efficiently, easily.
Signed Contracts
Centralise contract management, streamline negotiations and compliance.
Brand & Content Management
Control brand narrative, manage content across platforms.
Events & Ticketing
Event creation, marketing and ticketing built in.
Team Intranet
Central hub for team communication and resources.
Asset Register
Record, track, and manage company assets securely.